Electronic Proof Of Delivery
Our ePOD Product
How Our ePOD Product Works ?
The Proof of Delivery (ePOD) product is a paperless solution designed to provide complete visibility of delivery operations. All delivery activity is tracked electronically and the software includes additional features such as task management, driver communications and access to site notes and manifest information.
Optimize workforce productivity
There are multiple ways to improve labor force productivity both in the office and field with real-time data transmission offered by TraciFy ePOD software.
Here are a few ways:
Gather and monitor KPI data for improvement
Software like TraciFy ePOD, simplifies the collection of data recorded by your workers in the field. It allows you to automatically create dashboards for daily reports and trend analysis to identify areas that might need immediate improvement.
Data is critical when making decisions that help you improve the service you provide and eventually boost profit. Make sure the analysis is as straightforward as possible and doesn’t create extra work for you.
Enhance customer communication
Customer expectations have evolved, hence more proactive services and real-time interaction to your clients is key. Using TraciFy ePOD app will provide you with these options to keep your customers informed throughout the whole delivery process:
Improve the accuracy and detail of POD
There’s only so much you can do with a paper-based delivery note, but with TraciFy ePOD software, the options are more extensive.
Build your business-specific electronic forms that include a photo capturing option, checkboxes, notes or alpha-numeric fields. All will make the document filling-in process much easier for the customers.
Itemized forms will provide a more detailed overview of what’s happening in the field and improve the accuracy of the information you provide to your customers. As mentioned before, include a picture of the drop-off point or the condition the goods was handed over.
Improve on-site service and social distance (SD)
With TraciFy ePOD on board, you will not only speed up your processes but improve your brand image and ensure your drivers have all the relevant information they need, including customer-specific delivery instructions.
When the delivery representative is the only human contact your client has with your company, it is imperative that all customer contact is positive and professional, boosting customer satisfaction rates.
TraciFy ePOD software provides easy-to-use applications that will make your drivers’ job easier and thus reduce any stress they might have. It’ll be more likely they deliver excellent customer experience, and your clients will be pleased. Word-of-mouth advertising is a hugely powerful advertising channel, and you should always ensure your customers become your best brand ambassadors.